Terms of Service

# Terms and Conditions

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the https://wave-studio.co.uk website (the "Service") operated by Wave Studio ("us", "we", or "our").

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the Service.

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### 1. Purchases & Payment

If you wish to purchase any product made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including your name, billing address, shipping address, and payment card details.

All payments are processed securely through our verified payment processors. By submitting your payment details, you confirm that you are authorised to use the chosen payment method.

We reserve the right to refuse or cancel your order at any time for reasons including but not limited to product availability, errors in the description or price of the product, or if fraud or an unauthorised transaction is suspected. If your order is cancelled after payment has been processed, a full refund will be issued to your original payment method.

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### 2. Products, Pricing & Accuracy

We make every effort to display the colours, specifications, and dimensions of our handmade items as accurately as possible. However, as items are crafted from natural materials, slight variations in grain, texture, and colour are inherent to the product.

All prices are shown in GBP (£) and are inclusive of standard UK taxes where applicable. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information at any time without prior notice.

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### 3. Delivery & Returns

Delivery times, shipping rates, and return procedures are outlined in detail on our dedicated Delivery Policy and Refund Policy pages, which form part of these Terms.

In accordance with the UK Consumer Contracts Regulations, you have the right to cancel and return your order within 14 days of receipt (with our extended return window outlined in our Refund Policy). Items must be returned in their original condition.

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### 4. Intellectual Property

The Service and its original content, features, product designs, and photography are and will remain the exclusive property of Wave Studio. Our trademarks and content may not be used in connection with any product or service without our prior written consent.

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### 5. Limitation of Liability

To the maximum extent permitted by law, Wave Studio shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your access to or use of the Service or products purchased through the Service. Nothing in these Terms excludes or limits our liability for death or personal injury arising from negligence, fraud, or any liability that cannot be excluded by English law.

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### 6. Governing Law

These Terms shall be governed and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

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### 7. Contact Information

If you have any questions about these Terms, please contact us:

* Trading Name: Wave Studio

* Email: hello@wave-studio.co.uk

* Phone: 0330 043 0761

* Address: Unit 1B Upton Business Centre, Welland Rd Worcester, Worcestershire, WR80SW, United Kingdom