Frequently Asked Questions

What kind of furniture do you make? We specialize in crafting handmade furniture using modern and practical designs that are built to last for generations. Each piece is made from quality wood and finished with oil and hard wax to highlight its natural beauty.
Where are your pieces made? Our workshop is based at the foot of the Malvern Hills in the UK, where we design and craft all of our furniture.
What materials do you use? We use high-quality wood and finish our pieces with natural oil and hard wax. This finishing process enhances the natural imperfections and unique grain patterns of the wood.

How do I place an order? You can browse our collections on the website and add items to your cart to order directly. For bespoke requests or specific customizations, please contact us to discuss your vision.
Can you create a custom or bespoke piece of furniture for me? Yes, we offer a bespoke service to create a piece that perfectly fits your needs and space. Please get in touch with us to discuss your project.
What is your lead time? As all our furniture is handmade to order, our lead times can vary. We will provide an estimated completion date when you place your order.

Do you offer delivery? Yes, we offer delivery worldwide. Delivery charges may apply and will be calculated at checkout based on your location and the size of your order.
What is your returns policy? If you are not completely satisfied with your order, please contact us within a specified timeframe to discuss a return or exchange. As our pieces are handmade, conditions and policies may vary for bespoke orders.

How should I care for my furniture? We will provide specific care instructions with your order. Generally, we recommend using a soft cloth for dusting and a suitable wood cleaner for spills, avoiding harsh chemicals. The oil and hard wax finish is designed for durability and can be easily maintained to keep the wood looking its best for years to come.